Privacy Policy

1. Introduction


This privacy policy describes how Zayanne , a trading name of Velanko LLC , collects, uses and protects the personal data of users of the website www.zayanne.com, in accordance with the General Data Protection Regulation (GDPR – EU 2016/679) .

2. Data Controller


The data controller is:

Velanko LLC

Address: 8358, 1021 E Lincolnway, Cheyenne, WY, Laramie, US, 82001

Email: support@zayanne.com

3. Data collected


We collect the following data when using the site or placing an order:

  • First name, last name

  • E-mail address

  • Mailing address

  • Phone number

  • Payment information (transmitted securely to service providers)

  • IP address, browsing data (via cookies, only with your consent)

4. Purpose of the processing


The data collected is used for:

  • Process and deliver orders

  • Communicating with customers (transactional emails, support)

  • Manage customer accounts

  • Issuing invoices and ensuring administrative follow-up

  • Preventing fraud and improving security

  • Sending commercial offers or newsletters (with your consent)

5. Data Recipients


The data is transmitted only to service providers necessary for the execution of the service:

  • Secure payment platforms (e.g., Shopify Payments, PayPal, Apple Pay)

  • Carriers (e.g., La Poste, Colissimo)

  • Email service providers and hosting providers (Shopify, Moosend…)


No data is sold or given to third parties.

6. Shelf life

  • Order data is kept for 6 years for tax and accounting purposes .

  • Marketing data is kept for up to 3 years after the last contact or until consent is withdrawn.

  • Cookies are stored for a maximum of 13 months .

7. User Rights


In accordance with the GDPR, you have the following rights:

  • Right of access to your data

  • Right to rectification or erasure

  • Right to restriction of processing

  • Right to object to processing (in particular for commercial purposes)

  • Right to data portability


To exercise your rights, you can write to: support@zayanne.com .

You will receive a response within a maximum of 30 days .

8. Data Security


Zayanne and its partners implement technical and organizational measures to ensure the confidentiality and security of your data.

9. Cookies


When you browse the site, cookies may be placed on your device, with your consent.

You can accept, refuse or customize the use of cookies at any time via the consent banner displayed on your first visit.

10. Transfer outside the EU


Data may be hosted or processed outside the European Union (e.g., Shopify in Canada/USA).

In this case, Zayanne ensures that these transfers comply with the standard contractual clauses validated by the European Commission, guaranteeing an adequate level of protection.

11. Policy Amendment


This policy may be modified at any time. The date of the last update will always be indicated below.


Last updated: 01/01/2025